# Journey Failure Explanation
Deducing why a journey has failed can often be difficult. To solve this, Virtuoso QA leverages GenAI to provide you with a simple explanation of why a journey has failed.
Say goodbye to guesswork and hello to unprecedented insights!
After you click on the Root Cause Analysis tab, you will see the Analyze failure button. Click this, and Virtuoso QA gets to work analyzing your execution. This can take a few seconds, but once it is complete, you will see one or more possible explanations of the failure. For this, Virtuoso QA uses information available on your execution to point to the potential causes of the failure, providing solutions when possible.
We use information such as extensions, test steps (with their respective states), and network logs to provide the explanations presented. In some cases, the explanation will not present a solution but will seek to point towards possibilities that can be explored to understand, and potentially address, the problems faced.
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# Read more
For further details, go to our Guide: